Refund policy

At Get Go mart, customer satisfaction is our priority. We offer a simple and clear 30-day return policy.

• Eligibility: Items must be unused, in their original condition, and with original packaging.

• Return Window: You have 30 days from receiving your order to request a return.

• How to Start a Return: Contact us at Support@getgomart.shop with your order number and photo/video proof of the item.

• Return Shipping: Customers are responsible for return shipping costs unless the product arrived damaged or defective.

• Refund Process: Once inspected, refunds are processed within 5–7 business days to your original payment method.